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Digital purchase policy
Digital purchases are non-refundable and non-returnable once downloaded, except where required by applicable law. We do not offer a voluntary money-back trial or change-of-mind refunds after download.
Where a statutory cancellation right applies, it is lost for an immediate download only after the required express consent and acknowledgment and when supply begins. This does not affect rights concerning faulty or misdescribed content. If you wish to cancel before downloading, contact support before using the download link.
This policy applies to digital purchases from the Emeka Baldwin store, including the ebook, audiobook, Workbook + Tools, Complete Digital Bundle and earlier editions or bundles, including its Payhip checkout. These are digital downloads. No physical book is shipped.
If your files are missing, faulty or different from their description, or you believe there is a billing error, email support@emekabaldwin.com with your order number or checkout email so we can investigate and help.
This policy does not limit your rights or remedies under applicable law. Purchases made through another retailer follow that retailer's refund process and applicable law.